Privacy & Cookies Policy
Leiko Uchiyama is committed to protecting your privacy. I do not disclose information that may identify individuals unless I have your permission to do so.
I do not collect any unique information about you (such as your name, email address, etc.) except when you knowingly choose to provide such information to me.
Security of Data
I take seriously my security obligations in respect of your personal data under the GDPR legislation in order to prevent unauthorised access to, or alteration or destruction of personal data in my possession.
Right of Access
Where you have provided me with your personal data you have a right to be given a copy of your personal data in accordance with your rights under the Data Protection Act 2018, subject to certain exceptions.
To request a copy of your personal data please contact Leiko Uchiyama.
Right of Rectification or Erasure
If I hold incorrect information about you which was originally submitted by you, you have the right to have the data amended. You also have the right, to have any information you have sent to me erased.
To request your right to rectification and/or erasure please send your request in writing to Leiko Uchiyama.
Leiko Uchiyama trusts that you appreciate that I respect and value your right to privacy, and that my honesty and integrity shall mean that you will continue to trust me with your personal data, knowing that I will not use it for any inappropriate purpose.
Compliance with EU Cookie Law
This website complies with EU Cookie Law, by alerting the visitor when they visit leikofelt.com for the first time, that cookies are being used.
The privacy of visitors’ information, collected when they visit this website, is of utmost importance. The Cookie Law requires that consent is given by visitors to store and retrieve data in cookie files on the device they are browsing from. Visitors can chose to allow cookies or not. These can be managed in the browser or device settings.
What personal data des this site collect and why does it collect it? This information is listed below.
Where a visitor elects to send a message to the owner of leikofelt.com, via the contact form, they may include identifying information. This information will only be used to respond to inquiries regarding Leiko Uchiyama, felting wool, felt products, exhibitions and workshops held and given by Leiko Uchiyama. Emails are archived once read.
leikofelt.com uses tracking information to determine which area of the website are visited, logs the approximate location, dates, times of site visits, pages visited, device, operating system and browser using Statcounter services. IP addresses are masked meaning the last octet of the address is hidden. This information is used to analyse how the website is used, improve how the website is designed and to optimise the technologies used to improve page load times. At no time is the information used to identify the website user/visitor.
If at any time you have questions or concerns regarding the collection of this data, please feel free to contact me.
Shipping| Returns | Terms & Conditions
All information regarding Shipping and Returns and Refunds can be found on the Shipping Terms & Conditions page.
eCommerce Customer Data Retention
This site uses the WooCommerce eCommerce software to process customer’s orders and Stripe as the payment gateway. Payment details of the customer are not stored on the website ordering system. Payments and payment details are handled by Stripe and all communications between this site and Stripe payment gateway are encrypted during the payment transaction process.
At no time during payment transactions and afterwards, when the payment is registered with Stripe, are card details displayed. Stripe retains the payment details and only ever reveals the last four digits of the customer card (debit/credit/Master Card/Visa ) to the proprietor of this site (Leiko Uchiyama) when they are logged into their account on Stripe’s website.
You can read more about Stripe’s GDPR policy on their Stripe Privacy Center page.
Storage of Customer’s Data
Any notification that customers receive, regarding their orders from this site, will include information regarding their shipping & Billing address with their telephone number. The same applies to the sale notification that the proprietor (Leiko Uchiyama) receives.
Addresses and contact information is stored on the orders listing dashboard of this website and can only be accessed by the proprietor (Shop Manager) and administrator of this site.
Customer details are stored with the order information, for the duration of processing the order and, up to two months after the order has been received. After this date the customers billing and shipping address, along with their telephone number, are anonymised.
Social Sharing Facility
Facebook Like, Facebook Recommend, Facebook Share official buttons
Twitter Tweet Official Button
LinkedIn Share Button
Instagram Share Button
WhatsApp Share Button
Pinterest Share Button